Last Updated: April 29, 2024

Introduction

Gio Aldama Family Dentistry (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gioaldamafd.com and when you receive treatment at our dental practice.

Information We Collect

Personal and Health Information

We collect personal and health information including:

• Full name, contact details, and demographic information
• Dental and medical history
• Insurance information
• Treatment records, including x-rays, treatment plans, and progress notes
• Billing and payment information
• Information about your dental health preferences and concerns

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Operating system
• Pages viewed
• Time spent on our website
• Referring websites

How We Use Your Information

We use your information to:

• Provide dental care and treatment
• Process insurance claims
• Communicate about appointments and follow-up care
• Send treatment reminders
• Process payments
• Improve our services
• Comply with legal obligations

HIPAA Compliance

As a dental healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate physical, electronic, and procedural safeguards to protect your information, and we only share your health information as permitted by law or with your authorization.

Information Sharing and Disclosure

We may share your information with:

• Other healthcare providers involved in your care
• Insurance companies for claim processing
• Dental labs to fulfill prescriptions for dental appliances
• Business associates who perform services on our behalf (subject to HIPAA compliance)
• Legal authorities when required by law

We will never sell your personal or health information to third parties.

Your Rights Under HIPAA

You have the right to:

• Access your health information
• Request corrections to your health information
• Request restrictions on certain uses and disclosures
• Receive an accounting of disclosures of your health information
• Choose how you receive communications from us
• Obtain a copy of this Privacy Policy
• File a complaint if you believe your privacy rights have been violated

Florida Patient’s Bill of Rights

Under Florida law, patients have specific rights regarding their healthcare. A complete copy of the Florida Patient’s Bill of Rights and Responsibilities is available in our office and upon request.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Appointment Reminders

We may contact you to provide appointment reminders via phone, email, text message, or mail. You have the right to request how we communicate with you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your health information, please contact:

Gio Aldama Family Dentistry
806 Douglas Rd South Tower #150
Coral Gables, FL 33134
T: 305.317.9887
Email: info@gioaldamafd.com

Notice of Privacy Practices

This notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Legal Duty

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information.

Uses and Disclosures of Health Information

We use and disclose health information about you for treatment, payment, and healthcare operations.

Treatment: We may use or disclose your health information to a dentist, physician, or other healthcare provider providing treatment to you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations, including quality assessment, review of our staff performance, and business planning.

Your Authorization: Other uses and disclosures of your health information will be made only with your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Financial Policy

Insurance

We are pleased to accept most dental insurance plans. We will file your claims for you and help you maximize your benefits. Please remember that insurance is a contract between you and your insurance company. We will estimate your coverage as accurately as possible, but we cannot guarantee coverage due to the complexities of insurance contracts.

Payment Options

• Cash or check
• Credit cards (Visa, MasterCard, American Express, Discover)
• CareCredit financing (subject to credit approval)

Payment Expectations

• Co-payments and deductibles are due at the time of service
• For treatment requiring multiple appointments, payment may be divided over the span of treatment
• For patients without insurance, payment is expected at the time of service unless prior arrangements have been made

Cancellation Policy

We request 24-hour notice for cancellations. A fee may be applied for no-shows or late cancellations.

Informed Consent Policy

Before beginning any treatment, we will explain:

• The recommended treatment
• Expected outcomes and prognosis
• Potential risks and complications
• Alternative treatment options
• Consequences of declining treatment
• Estimated costs

We encourage you to ask questions about any aspect of your treatment. You have the right to accept or refuse any procedure or treatment.